The MATERNAL PROGRAM MANAGER (MPM) ensures strategic and operational responsibility for the Maternal Program. Assists in promoting optimal care to the pregnant and immediately postpartum patient through clinical activities, professional and public education, injury prevention, and quality improvement and patient safety. The MPM acts as a resource person to all patient care areas regarding nursing care as related to the pregnant and immediately postpartum patient. Functions as a liaison for maternal care by maintaining effective lines of communication with all concerned parties. The MPM provides education and administrative support for unit operations and ensures effective and efficient implementation of key educational processes at the unit level. The Maternal Program Manager, the Director of Perinatal Services, and the Maternal Medical Director are responsible for overall management of the Maternal Program. The Maternal Program Manager will actively participate in the development of a regionalized maternal care system. This includes participating in the PCR meetings, QAPI regional activities, and regional collaboratives, and submit requested data to assist with data analysis to evaluate regional outcomes as an element of the QAPI plan.

Under the general supervision of the Director of Quality Management, the Patient Safety Specialist/ Employee Health Nurse will coordinate the patient safety programs within the OakBend Hospital System, ongoing orientation, training in infection control/employee health principles & practices to all hospital employees. This individual will work collaboratively with the hospital-partnered facilities and the hospital’s contracted services. The Patient Safety Specialist/Employee Health Nurse will identify methods for the reduction of medical/healthcare errors and other factors that contribute to unintended adverse outcomes. This individual will also be responsible for all functions of the employee health program and for providing clinical employee health services. This position is also responsible for assisting in coordinating activities to improve performance based on results.

Under the direct supervision of the Marketing Manager, the Marketing Coordinator will assist, develop and coordinate a wide variety of marketing programs and activities. The Marketing Coordinator writes and/or edits marketing and promotional materials including: graphic design projects, social media, brochures, flyers, and other documents; maintains internal system for prioritizing and fulfilling marketing requests; and coordinates special marketing events and health fairs.

Under the direct supervision of the Critical Care Unit Manager/(s), the Senior Nursing Department Coordinator is responsible for performing clerical duties and assisting in the day-to-day functioning of the Nursing Departments (Including but not limited to critical care units: ICU & ECC) as assigned. General duties include maintaining the staffing schedules, assisting with time entry and payroll, and preparing data and reports for meetings and management.

The HIM Technician is responsible for retrieving, prepping, scanning and indexing patient records and loose documents in accordance with the departmental standards as outlined by OakBend Medical Center.

The Perioperative RN is responsible for managing the care of the pediatric and adult patient requiring a surgical procedure.  The Perioperative RN is a professional nurse who is directly or indirectly responsible for delivering total nursing care to the perioperative patient during various phases of the perioperative stay. The Perioperative RN participates in the clinical assessment, planning for care, implantation of appropriate nursing techniques and evaluation of nursing interventions.

Under the supervision of the Director of Physical Therapy and Physical Therapist, the Clinic Coordinator, PTA is responsible for providing day to day administration support, clinic operations and is responsible for greeting customers and providing the highest level of customer service possible. Timely accurate registrations including but not limited to obtaining demographics information and complete benefit verification.  The Clinical Coordinator, PTA is to provide various methods of Physical Therapy according to patient treatment plan. To serve as a resource person for PT’s, PT Assistants, and PT Aides.

Under the supervision of the Clinic Director or Manager, the Physical Therapist provides various methods of Physical Therapy and supervision by physician orders. Serves as a resource person for PT Assistants and PT Aides.

Under the general supervision of the Radiology Manager/Vice President of Nursing, the Radiology Registered Nurse is responsible for the provision of nursing care in the Radiology Department with emphasis on those responsibilities involving invasive procedures.  When procedures are not scheduled, facilitates the provision of patient education for inpatients and outpatients.

Under the direct supervision of the Lead Dispatcher, the Dispatcher is responsible for all aspects of the communications/PBX equipment operation, any situations directly related to communications/PBX, radio dispatch to maintenance and/or security and/or building services.

The ECC Patient Access Representative is the first line of quality service to our patients and our guests.  This position serves as the ambassador of service, setting the standard by which all other departments and services are judged.   The position’s main responsibilities include greeting customers and subsequently providing the highest level of customer service possible.  Timely and accurate registrations, complete benefit verifications, patient education (regarding benefits) and appropriate authorizations for services are the responsibility of the ECC Patient Access Representative.

The Sterile Processing Supervisor is responsible for planning, organizing, and directing the daily activities of the Sterile Processing Department.  The Sterile Processing Supervisor provides for processing instrument trays and other supplies necessary for surgical procedures and for other sterile supplies in the hospital.

The ASU/PACU RN is responsible for the pre-operative and post-operative care of the surgical patient for the department. Multidimensional responsibilities include patient/family teaching and patient care throughout the pre-anesthesia and post-anesthesia recovery phases of care. The registered nurse in ASU/PACU is involved in the assessment, nursing diagnosis, treatment and evaluation of perceived, potential or actual problems associated with anesthesia agents and surgical procedures.. 

The Respiratory Therapist I must hold the CRT or RRT redential from the NBRC and must be licensed to practice Respiratory Care in the State of Texas. The Respiratory Therapist I shall deliver competent and compassionate Respiratory Care Services for patients of all age groups through the use of accepted Clinical Practice Guidelines for assessing, treating and documenting the effects of care for the Respiratory Services provided to patients. The Respiratory Therapist I shall work cooperatively with Physicians, Nursing Staff, Ancillary Staff, and other members of the patient care team to maintain standards for professional practices. The Respiratory Therapist I must be able to perform and monitor Moderately Complex Testing as related to the daily function and operation of the Blood Gas Laboratory. These functions of the Respiratory Therapist I shall be carried out according to departmental and hospital policies, the hospital's mission statement, and the philosophy of the department's code of ethics.

Oversee systems and processes to ensure that the strategic and operational objectives of the Patient Dining Programs are accomplished. - Oversees alternatives to menus as allowed on prescribed diets in accordance with food allergies, sensitivities, cultural, ethnic, and religious preferences, when patient inquires or additional selections. - Interacts with nursing and evaluates patient meal selection, tray completion, tray delivery, and tray retrieval process on daily basis. - Responsive to patient needs at all times. Resolves patient concerns, complaints immediately and/or reports to supervisor. - Adheres to facility confidentiality and patient's rights policy as outlined in HIPPA policies and procedures. - Complies with regulatory agency standards, including federal, state and JCAHO - Completes all required documentation, reports, logs as required - Performs other tasks as assigned

Under the Direct Supervision of the VP of Physician Services, the Patient Navigator will work in collaboration and continuous partnership with patients and their family/caregiver(s), clinic/hospital/specialty providers and staff, and community resources to connect patients to relevant community resources, with the goal of enhancing patient health, well-being, decreasing patient readmissions and increasing patient satisfaction.

Under the supervision of the Laboratory Director and the Laboratory Manager, the Phlebotomist is responsible for collecting blood samples using venipuncture or skin techniques and obtaining other specimens for ordered diagnostic studies. Also responsible for performing assigned waived testing, charting and faxing all types of patient reports.

Under the direct supervision of the Laboratory Director and Manager, the Medical Technologist is responsible for providing efficient and accurate analysis of specimens processed in the clinical laboratory to provide for quality patient care services. 

Under the direct supervision of the Laboratory Director and Manager, the Medical Technologist is responsible for providing efficient and accurate analysis of specimens processed in the clinical laboratory to provide for quality patient care services. 

Under the general supervision of the Radiology Manager, the CAT Scan Technologist is responsible for the provision of radiological services to patients according to physician’s orders.  Provides for patient safety and high quality testing.