The Account Representative’s first and foremost responsibility is to protect the financial integrity of OakBend Medical Center.  The Account Representative is accountable for effectively managing a portion of OakBend Medical Center’s Accounts Receivable.  This includes collections from patient families, third party payers, government entities, etc., and requires timely and accurate contractual adjustments.  The Account Representative must use good judgment in charity and bad debt considerations.

The Account Representative must aggressively pursue every avenue of payment available to maximize reimbursement of each account within his/her area of responsibility for OakBend Medical Center.  In other words, protecting the financial health of OakBend Medical Center and providing exemplary customer service to our internal and external customers are the crux of this position.

MINIMUM EDUCATION

High school diploma or GED; relevant experience in lieu of High School Diploma/GED education will be considered. Foreign Medical Graduates welcome.

MINIMUM WORK EXPERIENCE

Previous medical experience preferred.

REQUIRED LICENSES/CERTIFICATIONS

None. 

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES

Typing 35 words per minute.  Excellent interpersonal skills required.  Collection laws; ability to communicate well with customers; ability to handle extensive phone calls.

ABOUT OAKBEND

OakBend Medical Center is an independent hospital providing exceptional and compassionate care to patients and the community since 1950. The OakBend family consists of outstanding team members caring for the community at three hospitals and many specialty centers. OakBend’s services and programs include its signature No Wait ER, an advanced trauma center, certified stroke program, hospital air ambulance services and a hospital-based skilled nursing facility. We remain committed to providing a rewarding environment to our team members, to providing necessary services to the community and to developing the best methods to care for our patients, ensuring a healthy future for generations.