The Accounts Receivable Manager is responsible for managing and overseeing the operations of the entire department (i.e., customer service, transaction entry, receptionist desk, refunds, billing, collections, and other support areas).  This position is directly responsible for creating, managing, and monitoring processes associated with Patient Accounting functions.  Staff development, training, hiring, coaching, discipline, and accountabilities associated with the staff’s job performance are to be developed and administered by the Manager.

Key processes within the Patient Accounting area are as follows:  1) patient billing, 2) insurance claims filing, 3) insurance follow-up, 4) self-pay follow-up, 5) bad debt referrals, 6) charity classification, and 7) contractual adjustments.

Process compliance by the staff is the responsibility of the Patient Accounting Manager.  In short, the performance of OakBend Medical Center accounts receivables depends on the effectiveness of the Manager.

MINIMUM EDUCATION

Associate degree or equivalent years of experience in lieu of degree.

MINIMUM WORK EXPERIENCE 

Two years of job related experience.

REQUIRED LICENSES/CERTIFICATIONS

Must be computer literate; possess good verbal and written communication skills, and excellent analytical skills.

REQUIRED SKILLS KNOWLEDGE, AND ABILITIES

Must be computer literate; possess good verbal and written communication skills, and excellent analytical skills.

WORK SCHEDULE

Normally scheduled Monday through Friday; however additional hours may be required due to increase in workload, assignment and completion of special projects.  Must be flexible if required to work long or irregular hours.  Some weekends/holidays may be required.  Hours may fluctuate due to volume.