The Patient Access Representative is the first line of quality service to our patients and our guests.  This position serves as the ambassador of service, setting the standard by which all other departments and services are judged.

The position’s main responsibilities include timely and accurate registrations including but not limited to obtaining demographics information, complete benefit verifications by Alpha Split for Outpatient and Inpatient services, Calculations of  Payment for Patient Portion due for services, crossed trained to cover various non licensed positions in the clinic, patient education (regarding benefits) and appropriate authorizations for approved Oak Bend Providers for services rendered are the responsibility of the Patient Access Representative.

MINIMUM EDUCATION

High school diploma or GED; relevant experience in lieu of High School Diploma/GED education will be considered.

MINIMUM WORK EXPERIENCE

Previous Business Office related experience of 1 to 5 years.

REQUIRED LICENSES/CERTIFICATIONS

None.

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES

Excellent interpersonal skills required.  Typing 35 words per minute.

WORK SCHEDULE

Normally scheduled 8-hour work days, Monday – Friday; however, additional hours may be required due to increase in workload, assignment and completion of special projects.  Must be flexible if required to work long or irregular hours